Term & Condition

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.swiggy.com website and Swiggy application for mobile and handheld devices.

Terms Of Use

  1. These terms of use (the “ Terms of Use”) govern your use of our website www.swiggy.com (the “ Website”) and our “Swiggy” application for mobile and handheld devices (the “ App”). The Website and the App are jointly referred to as the “ Platform”. Please read these Terms of Use carefully before you use the services. If you do not agree to these Terms of Use, you may not use the services on the Platform, and we request you to uninstall the App. By installing, downloading or even merely using the Platform, you shall be contracting with Swiggy and you signify your acceptance to the Terms of Use and other Swiggy policies (including but not limited to the Cancellation & Refund Policy, Privacy Policy and Take Down Policy) as posted on the Platform from time to time, which takes effect on the date on which you download, install or use the Services, and create a legally binding arrangement to abide by the same.

  2. The Platform is operated and owned by Bundl Technologies Private Limited, a company incorporated under the Companies Act, 1956 and having its registered office at No. 17/9B, 4th Floor, Maruthi Chambers, Rupena Agrahara, Hosur Road, Bangalore – 560 068. For the purpose of these Terms of Use, wherever the context so requires, ”you” shall mean any natural or legal person who has agreed to become a buyer or customer on the Platform by providing Registration Data while registering on the Platform as a registered user using any computer systems. The terms “Swiggy”, “we”, “us” or “our” shall mean Bundl Technologies Private Limited.

  3. Swiggy enables transactions between participant restaurants/merchants and buyers, dealing in prepared food and beverages (“ Platform Services”). The buyers (“ Buyer/s”) can choose and place orders (“ Orders”) from variety of products listed and offered for sale by various neighbourhood merchants including but not limited to the restaurants and eateries (“ Merchant/s”), on the Platform and Swiggy enables delivery of such orders at select localities of serviceable cities across India (“ Delivery Services”). The Platform Services and Delivery Services are collectively referred to as “ Services”.

Food Order

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